Helping an aging parent in Wheeling? Here’s the village social services, township transportation and SHIP Medicare help, each with the official number and a link to the source. Call ahead to confirm hours.
Senior help for Wheeling families: start with the township.
For most Wheeling families, senior help comes from Wheeling Township's Senior and Disability Services. The office is at 1616 N. Arlington Heights Road in Arlington Heights, a short drive away. The main number is 847-259-7730. The bus line is 847-259-7743.
What it covers:
- Home-delivered meals for homebound seniors, delivered weekdays at noon.
- A medical van and a dial-a-bus service for appointments.
- Free Medicare and supplemental insurance counseling through SHIP.
- RTA reduced-fare program applications.
- Help with the senior homestead exemption on your property tax bill.
- Handicapped parking card applications.
- A handyman directory, AARP driver safety classes, education forums, and caregiver support groups.
- Information and referral for anything not on the list.
If you're caring for a parent from a distance, the referral line is the one to save. Tell the staff what's happening, and they'll point you to the right program.
The township doesn't publish a list of the villages it serves, so confirm your parent's address before you count on a service. That matters most for the bus, where pickup is limited to the service area.
Two of our guides pair well with this page: Choosing home care for when meals and rides are no longer enough, and Aging in place for home changes that keep a parent safe.
Editorial Review — Last verified: September 27, 2026 · Next review: March 26, 2027
Senior Center / Village Services
Village of Wheeling — Social Services Division
Address: Village Hall, 2 Community Blvd, Wheeling, IL 60090
Human Services/Senior Center direct phone: 847-459-2670
Program list / hours: (call ahead to confirm current details)
Official page: wheelingil.gov/160/Social-Services-Division
Call ahead to confirm hours and current programs.
Community Center / Park District
Wheeling Park District
(call ahead to confirm current details)
Call ahead to confirm hours and current programs.
Township Senior Services
Wheeling Township Senior & Disability Services
Offers: Medical Van and weekday Dial-A-Bus; free SHIP Medicare counseling; Senior Homestead Exemption help.
Address: 1616 N. Arlington Heights Rd, Arlington Heights, IL 60004 (township office serving Wheeling residents)
Phone: 847-259-7730 · Dial-A-Bus 847-259-7743
Official page: wheelingtownship.com/Senior-Disability-Services
Note: Call ahead to confirm hours.
Call ahead to confirm hours and current programs.
Public Library
Indian Trails Public Library District (serves Wheeling)
Main phone: 847-459-4100
Address: 355 Schoenbeck Rd, Wheeling, IL
Official page: indiantrailslibrary.org
(call ahead to confirm current details)
Call ahead to confirm hours and current programs.
Getting Around
Wheeling Township Dial-A-Bus & Medical Van
Service: door-to-door weekday rides for seniors and disabled residents.
Phone: 847-259-7743
Official page: wheelingtownship.com/Senior-Disability-Services
Call ahead to confirm hours and current programs.
Pace Suburban Bus serves Wheeling; see our Pace transit options for seniors guide for details.
Medicare & Benefits Help
Wheeling Township SHIP Counseling
Free, unbiased Medicare and supplement counseling; call 847-259-7730. (call ahead to confirm current details)
State SHIP line: 1-800-252-8966
Timely: Medicare Open Enrollment runs Oct 15 – Dec 7. See our Medicare Open Enrollment guide.
Call ahead to confirm hours and current programs.
Meals, Caregiver Support & Emergency
Meals, Support & Emergency Contacts
Wheeling Police — Non-Emergency: 847-459-2632. Call 911 for emergencies.
(call ahead to confirm current details)
AgeOptions (Area Agency on Aging, suburban Cook County): 708-383-0258 — ageoptions.org
Call ahead to confirm hours and current programs.
Rules for benefits and legal documents vary by situation and change over time. This is general information — consider talking with an elder law attorney or your local Area Agency on Aging for guidance specific to your family.
Frequently Asked Questions
What senior transportation does Wheeling have?
Wheeling Township runs a weekday Dial-A-Bus and a Medical Van for seniors and disabled residents; call 847-259-7743.
Where can Wheeling residents get free Medicare counseling?
Wheeling Township offers free SHIP Medicare counseling; call 847-259-7730. Open Enrollment runs October 15 to December 7.